Posts from mobile

Feature Friday: Wireless Charging

One feature of the Pixel 3 that I really like is the return of wireless charging, something earlier Google phones had but went away.

I bought a Pixel Stand and set it up where I charge my phone when I come home.

I just place my phone on the stand and it charges. No cords involved.

You can set up all sorts of cool things like a screensaver of your recent photos and photo albums, Google Assistant so you can ask your phone questions when it is charging, and a display of your upcoming appointments.

I am still playing around with the right choices for me but I think there is a lot of interesting things one can do with this charging stand

I quite like it and just got one for my office too.

#mobile

Feature Friday: Android Smart Notifications

With the new version of Android comes intelligence around mobile notifications.

If you tend to swipe away notifications from a particular app, Android eventually asks you this:

I told Android to keep showing these project updates to me even though I tend to swipe them. I like to see these but don’t often click on them.

I would say that most of the time, I select “Keep Showing” but some of the time I do choose “Stop Notifications.”

I love the idea of a smart operating system that learns how you want to use it and adapts to that versus forcing you to do the configuration manually and that is where Google is clearly going with Android.

You can really see it in the latest version of the OS.

#mobile

Video Of The Week: GoTenna Mesh

It’s a long weekend with many of us off the grid.

So what do you do when you are off the grid?

Get a GoTenna to stay connected.

This promotional video explains the power of GoTenna when you and your friends are off the grid.

Disclosure: GoTenna is a USV portfolio company.

#mesh networks#mobile

The 30% Tax

Apple and Google’s duopoly on mobile operating systems give those two companies incredible power in the market and one of the most obvious places to see that power is the 30% tax they take on transactions that happen in their app stores. For subscriptions the tax is 30% in year one and 15% on the renewal.

Typically transaction fees on payments are 5% or lower with the credit card networks being the obvious comparison at roughly 3%.

But Apple and Google are able to charge 5-10x what a typical payment system charges because of their dominant market position and because the economics of acquiring a customer and renewing that customer in their ecosystem is so strong.

While it is hard to stomach the 30% number, it is the case that many companies have done the work to look at their acquisition and retention numbers in and out of these environments and often it is the case that paying the 30% tax is rational behavior.

So I was interested to see that Netflix is currently testing a bypass strategy. Certainly the biggest brands like Netflix and Spotify have the market power to at least consider this approach.

If the biggest brands can condition users to bypass the app stores maybe we are seeing the beginning of a crack in the armor. It may also be possible for these big brands to bundle subscription offerings and take a piece of the action themselves.

Imagine if Netflix let you subscribe to a bunch of other services via your Netflix account which you pay for directly on the web outside of the app stores. Or imagine if Amazon offered something similar.

The economics of that relationship for a smaller company could be more attractive than the economics of the current Apple and Google channels. And most companies would likely participate in multiple channels, including the app stores, as well as sell direct.

It seems inevitable that subscription bundling is going to happen. It already does via the Apple and Google app stores but that’s a crude version of what I’m thinking is on the horizon.

Consumers have demonstrated a willingness to pay for the apps and the content they value most. The subscription business model is a terrific one that aligns the interests of a company and it’s customers. But managing dozens of subscriptions via multiple payment systems is annoying. And there should be attractive economics for both bundlers and bundled apps.

So while I’m not predicting the end of the 30% tax anytime soon, I do think we will see Apple and Google’s largest competitors build significant bypass user bases and potentially start competing with Apple and Google in the subscription bundling business. There is a lot of money up for grabs and I think at least some of it is available for companies other than Apple and Google.

#mobile

Feature Friday: Now Playing

I’ve written about this Android feature before. I am a bit obsessed about it.

When you are in a place where music is playing, the Android operating system notifies you what is “now playing.”

I have two things I would love to know how to do with this information.

1/ Access it via an API so I can favorite it in my preferred streaming service (which is SoundCloud but Spotify and Apple Music would be great too).

2/ See the history someplace on the web so I can search it by time, place, artist, song, etc.

This is an example of where taking an app like Shazam or Soundhound and turning it into a feature in the operating system can open up a lot of potential additional functionality.

#mobile#Music

Hyper Social Not Anti Social

This seems right to me:
“In post-industrial environments where foods are abundant and readily available, our cravings for fat and sugar sculpted by distant evolutionary pressures can easily go into insatiable overdrive and lead to obesity, diabetes, and heart disease (…) the pro-social needs and rewards [of smartphone use as a means to connect] can similarly be hijacked to produce a manic theatre of hyper-social monitoring,”

#mobile

AirPod Android Music Volume Issue

I use Bose QuietComfort 35 headphones when I’m on my desktop and laptop but I prefer the Apple AirPods when I am on my phone. They are small, light, and fit well in my ear.

But I’ve had this nagging issue with the volume on my AirPods when I stream music on my phone (SoundCloud, AppleMusic, YouTube, etc).

The volume from all of those apps is super low when you use AirPods on Android.

I wasn’t walking much in LA, mostly driving with my phone bluetooth’d to my car, and this issue didn’t affect me much.

But since I’ve been back in NYC and walking a lot again, it came back with a vengeance.

So I finally figured out how to fix it, by simply googling and finding this Reddit post.

Here is how you fix it:

1/ Go to the settings app on your Android phone, scroll down to System, scroll down to the bottom and click on “Build Number” seven times. That makes you a developer on Android, always a good thing in my book.

2/ Now when you click on the Settings app, and select System, you will see “Developer Options”

3/ Scroll down to the Networking settings in the Developer Options and turn on “Disable Absolute Volume”

Now you can listen to music and video on your Android with your AirPods at whatever volume you want.

Problem fixed.

I love the Internet and geek stuff like this.

#mobile#Music

Pixel Buds vs AirPods

When I got my new Pixel 2XL recently, the Google Play Store offered me to add the Pixel Buds to my cart and get them for half price. Normally they are $159 (same price as AirPods).

So I took up Google on the offer and after I set up my Pixel 2XL, I paired my Pixel Buds to my phone and used them as my headphones.

That experiment lasted less than a week and last Wednesday when I was in SF for the day, I stopped by the Apple Store in Union Square and bought a pair of AirPods.

The Pixel Buds are not great and the AirPods are excellent.

Here are five reasons I feel that way:

1/ The AirPods fit in my ear (and from what I heard most ears) without any issue. The Pixel Buds fit weirdly and require the user to use this rope thing to make them fit properly in the ear. I could never get the rope thing to work right. The fact that the AirPods fit in the ear right out of the box without any work is fantastic.

2/ When my phone was paired with the Pixel Buds, it would not also pair with my car or my Bose headphones (which I prefer on planes and such). I don’t have that issue with the AirPods.

3/ I could not figure out how turn the Pixel Buds on and off when they were in my ear. I know that you are supposed to push on the right bud to turn them on and off but I could not make that work, particularly in a rush when I had a phone call coming in. The AirPods are simple. You just put them in your ear and take them out.

4/ The charging case for the Pixel Buds is kind of lame. I could not figure out when the buds were charging and when they were not. The charging case for the AirPods is a thing of beauty and simplicity.

5/ I hate the cord around my neck that the Pixel Buds requires. I love the nothingness feeling of the AirPods.

So, if it is contest, the AirPods win 5-0. It really is no contest. The AirPods are awesome. The Pixel Buds suck.

So I’m using AirPods with my Pixel 2XL and loving it. And I got this tip (from my Google Now Alerts) to use this Android App to mimic the AirPod battery management on the phone. It works great.

#mobile

Setting Up A New Phone

I finally got around to buying the Pixel 2, a phone that several of my USV colleagues have said is the best phone they have owned.

It’s too early in my relationship with this phone to comment on whether I like it or not, but I did have the easiest new phone setup experience of my smartphone tenure last night.

First and foremost, Google has made moving from one Android phone to another way better. You simply connect the two phones with a USB-C cable and about ten to fifteen minutes later, you have everything on your new phone. Then the apps start downloading and about 30mins later (depending on how many apps you have), everything you had on your old phone is on your new phone.

The second factor in the “easiest new phone setup experience” is Dashlane on Android. I realize Dashlane doesn’t have the same access to the operating system on iOS, but on Android, it is really great.

Once I had everything on my phone, I logged into Dashlane and turned on “auto login” for apps and websites on my phone.

After doing that, the process of logging into all of the apps on my phone was a breeze. It still required me opening every app on my phone, but I must have easily saved 30 minutes using Dashlane to automate much of that process.

I suspect other password managers can do the same, but I use Dashlane and it was a godsend last night.

Finally, a word about two factor authorization apps and codes. The regeneration of 2FA codes on a new phone is yet another annoying and painful process you have to do every time you get a new phone. I am not aware of an easy way to automate that and I suspect it would be a security challenge to make it easy. So that is today’s project.

I like to get a new phone for a lot of reasons. I like to get the latest and greatest technologies on my phone, I like the longer battery life that a new phone has, and I like change. Thankfully the process of setting up a new phone has gotten a lot easier in recent years.

#mobile

What Happened In 2017

As has become my practice, I celebrate the end of a year and the start of a new one here at AVC with back to back posts focusing on what happened and then thinking about what might happen.

Today, we focus on what happened in 2017.

Crypto:

I went back and looked at my predictions for 2017 and I completely whiffed on the breakout year for crypto. I did not even mention it in my post on New Year’s Day 2017.

Maybe I got tired of predicting a breakout year for crypto as I had mentioned it in my 2015 and 2016 predictions, but whatever the cause, I completely missed the biggest story of the year in tech.

If you look at the Carlota Perez technology surge cycle chart, which is a framework I like to use when thinking about new technologies, you will see that a frenzy develops when a new technology enters the material phase of the installation period. The frenzy funds the installation of the technology.

2017 is the year when crypto/blockchain entered the frenzy phase. Over $3.7bn was raised by various crypto teams/projects to build out the infrastructure of Internet 3.0 (the decentralized Internet). To put that number into context, that is about equal to the total seed/angel investment in the US in 2017. Clearly, not all of that money will be used well, maybe very little of it will be used well. But, like the late 90s frenzy in Internet 1.0 (the dialup Internet) provided the capital to build out the broadband infrastructure that was necessary for Internet 2.0 (the broadband/mobile Internet), the frenzy in the crypto/blockchain sector will provide the capital to build out the infrastructure for the decentralized Internet.

And we need that infrastructure badly. Transaction clearing times on public, open, scaled blockchains (BTC and ETH, for example) remind me of the 14.4 dialup period of the Internet. You can get a taste of what things will be like, but you can’t really use the technology yet. It just doesn’t work at scale. But it will and the money that is getting invested via the frenzy we are in is going to make that happen.

This is the biggest story in tech in 2017 because transitions from Internet 1.0 to Internet 2.0 to Internet 3.0 cause tremendous opportunity and tremendous disruption. Not all of the big companies of the dialup phase (Yahoo, AOL, Amazon, eBay) made a healthy transition into the mobile/broadband phase. And not all of the big companies of the broadband/mobile phase (Apple, Google, Facebook, Amazon) will make a healthy transition into the decentralized phase. Some will, some won’t.

In the venture business, you wait for these moments to come because they are where the big opportunities are. And the next big one is coming. That is incredibly exciting and is why we have these ridiculous valuations on technologies that barely/don’t work.

The Beginning Of The End Of White Male Dominance:

The big story of 2017 in the US was the beginning of the end of white male dominance. This is not a tech story, per se, but the tech sector was impacted by it. We saw numerous top VCs and tech CEOs leave their firms and companies over behavior that was finally outed and deemed unacceptable.

I think the trigger for this was the election of Donald Trump as President of the US in late 2016. He is the epitome of white male dominance. An unapologetic (actually braggart) groper in chief. I think it took something as horrible as the election of such an awful human being to shock the US into deciding that we could not allow this behavior any more. Courageous women such as Susan Fowler, Ellen Pao, and many others came forward and talked publicly about their struggles with behavior that we now deem unacceptable. I am not suggesting that Trump’s election caused Fowler, Pao, or any other woman to come forward, they did so out of their own courage and outrage. But I am suggesting that Trump’s election was the turning point on this issue from which there is no going back. It took Nixon to go to China and it took Trump to end white male dominance.

The big change in the US is that women now feel empowered, maybe even obligated, to come forward and tell their stories. And they are telling them. And bad behavior is being outed and long overdue changes are happening.

Women and minorities are also signing up in droves to do public service, to run for office, to start companies, to start VC firms, to lead our society. And they will.

Like the frenzy in crypto, this frenzy in outing bad behavior, is seeding fundamental changes in our society. I am certain that we will see more equity in positions of power for all women and minorities in the coming years.

The Tech Backlash:

Although I did not get much right in my 2017 predictions, I got this one right. It was easy. You could see it coming from miles away. Tech is the new Wall Street, full of ultra rich out of touch people who have too much power and not enough empathy. Erin Griffith nailed it in her Wired piece from a few weeks ago.

Add to that context the fact that the big tech platforms, Facebook, Google, and Twitter, were used to hack the 2016 election, and you get the backlash. I think we are seeing the start of something that has a lot of legs. Human beings don’t want to be controlled by machines. And we are increasingly being controlled by machines. We are addicted to our phones, fed information by algorithms we don’t understand, at risk of losing our jobs to robots. This is likely to be the narrative of the next thirty years.

How do we cope with this? My platform would be:

  1. Computer literacy for everyone. That means making sure that everyone is able to go into GitHub and read the code that increasingly controls our lives and understand what it does and how it works.
  2. Open source vs closed source software so we can see how the algorithms that control our lives work.
  3. Personal data sovereignty so that we control our data and provision it via API keys, etc to the digital services we use.
  4. A social safety net that includes health care for everyone that allows for a peaceful radical transformation of what work is in the 21st century.

2017 brought us many other interesting things, but these three stories dominated the macro environment in tech this year. And they are related to each other in the sense that each is a reaction to power structures that are increasingly unsustainable.

I will talk tomorrow about the future, a future that is equally fraught with fear and hope. We are in the midst of massive societal change and how we manage this change will determine how easily and safely we make this transition into an information driven existence.

#blockchain#bots#crypto#Current Affairs#economics#employment#machine learning#mobile#policy#Politics#VC & Technology#Web/Tech